Connected Health Care

Course Description

Connected strategies have the potential to radically transform health care business models. By designing connected relationships and architectures, and developing digital and analog networks, we may be able to improve quality of care while also making efficient use of resources. These strategies can enhance existing organizations and can also foster disruptive innovation.

In the first 4 weeks of the course, we will delineate and practice using the conceptual and practical components of connected strategies, including:

• Building connected customer relationships
• Designing connection architectures
• Understanding new revenue models
• Creating the infrastructure of connection

Then, in the final 2 weeks—the workshop unit—you will methodically apply what you have learned to design a connected strategy for your organization or service, and you will come away with a body of work you will be able to build upon in future endeavors.