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Master of Health Care Innovation
Graduate Certificates

Connected Health Care

Program
  • Master of Health Care Innovation
  • Graduate Certificates
Topic
  • Innovation
Faculty
Access Application Required
Availability Scheduled
Cost Paid
Credit 1 CU
Dates
  • -
Duration 6 weeks
Structure Asynchronous with weekly live class meetings
Type Elective

Course Description

Connected strategies have the potential to radically transform health care business models. By designing connected relationships and architectures, and developing digital and analog networks, we may be able to improve quality of care while also making efficient use of resources. These strategies can enhance existing organizations and can also foster disruptive innovation.

In the first 4 weeks of the course, we will delineate and practice using the conceptual and practical components of connected strategies, including:

  • Building connected customer relationships
  • Designing connection architectures
  • Understanding new revenue models
  • Creating the infrastructure of connection

Then, in the final 2 weeks—the workshop unit—you will methodically apply what you have learned to design a connected strategy for your organization or service, and you will come away with a body of work you will be able to build upon in future endeavors.

Course Faculty

Christian Terwiesch, PhD Christian Terwiesch, PhD Andrew M. Heller Professor, The Wharton School
Nicolaj Siggelkow, PhD Nicolaj Siggelkow, PhD David M. Knott Professor of Management, The Wharton School

Introduction by Nicolaj Siggelkow & Christian Terwiesch to the Connected Health Care course.

Learning Objectives

After completing this course, you will be able to:

  • Identify points along the customer or patient journey that are good candidates for innovation.
  • Customize connected relationships to anticipate and seamlessly meet customer needs.
  • Discern financial opportunities offered by the implementation of connected strategies.
  • Select technological solutions that facilitate the implementation of connected relationships.
  • Create comprehensive connected strategies that are applicable in health care settings.

NOTE: Connected Health Care may be taken as part of the Master of Health Care Innovation, the Graduate Certificate in Health Care Innovation, or the Graduate Certificate in Health Care and Technology.

Innovation and Leadership Competencies

Throughout your coursework in Health Care Innovation, you will develop competencies in innovation and leadership to advance your work and further your career. For Connected Health Care they are:

  • Innovation competencies: analytical thinking, creativity and idea generation, complex problem solving, innovation
  • Leadership competencies: communication ability, networking, social influence