Course Description

Innovations in health care have the potential to achieve efficiency, reduce health care costs, and ensure high-quality patient outcomes. But for new initiatives to succeed, we must understand the perspectives of stakeholders in government, health system leadership, and clinicians. Through lectures, interviews with national leaders, case studies, and hands-on practice, students learn methods for analyzing problem spaces to understand how they might produce value, and for whom. And an immersive simulation offers practice working with colleagues and AI to take an innovation idea from an initial proposal to the pilot stage.

Key Topics
  • The history of quality and quality improvement in health care
  • The definition of value from the perspective of clinicians, payers, government agencies, and health system leaders
  • Methods for evaluating the quality of health care delivered, key players, and how quality translates into value
  • Current focus of health care quality, including
    • health care equity and social determinants of health
    • worker turnover and burnout
    • patient experience
  • Regulatory and legal considerations in health care quality
  • Principles and tools of quality improvement
  • Advice for pitching health care innovations to various stakeholders

 
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A segment on understanding quality, from Value and Quality in Health Care.

Learning Objectives

After completing this course, you will be able to:

  • Recognize the historical perspective of health care quality and safety and how it has shaped the current US health care quality and safety focus.
  • Explain the categories of measures that are used to assess and compare the quality of care provided by health care organizations.
  • Outline the federal government's quality strategy and policy levers available to improve quality of care.
  • Evaluate the potential of quality initiatives and start-ups to provide value within the health care ecosystem. 
  • Apply quality improvement tools to understand and present a solution to real-world heath care problem. 
Innovation and Leadership Competencies

Throughout your coursework in Health Care Innovation, you will develop competencies in innovation and leadership to advance your work and further your career. For Value and Quality in Health Care they are:

  • Innovation competencies: analytical thinking, creativity and idea generation, complex problem solving, innovation
  • Leadership competencies: communication ability, persuasion, networking, social influence, leadership

Course Guests

Srinath Adusumalli Penn Medicine, University of Pennsylvania Health System Amber Bird Internal Medicine Residency Program, Perelman School of Medicine, University of Pennsylvania Justin Clapp Assistant Professor, Division of Medical Ethics, Perelman School of Medicine Steven Joffe Chair, Department of Medical Ethics and Health Policy, Perelman School of Medicine Erin Lightheart Penn Medicine, University of Pennsylvania Health System Jennifer S. Myers Professor of Clinical Medicine, Perelman School of Medicine April Taylor Johns Hopkins Hospital