MOOC: Health Care Innovation
Course Description
This course provides a practical approach to health care innovation, introducing you to techniques for systematic innovation, relevant concepts from operations management, and a framework for assessing the value and quality of health care practices while managing risk. Real-life examples of health care innovations show course concepts in action. Throughout the course, you will develop skills in optimizing health care practices. By the end, you will be able to recognize and select questions and evaluation methods that better leverage innovation within an organization. Part of the 4-course Business of Health Care Specialization from Penn Medicine and the Wharton School.
Innovation Techniques
- Discuss the impact of non-health care settings on health outcomes.
- Describe research frameworks and ethnographic techniques for successful innovation.
- Identify the criteria for a complete hypothesis statement.
Health Care Operations
- Describe lean operations concepts.
- Identify properties of key performance indicator (KPI) trees.
- Outline methods to assess and optimize physician capacity.
Value and Quality
- Outline frameworks for measuring health care quality and driving value in health care delivery.
- Explain the implications of social determinants of health for hospitals and health systems.
- Recognize the challenges of AI in health care.
Christian Terwiesch, PhD, explores a framework for quality care.
World-class training to build critical skills developed by the Perelman School of Medicine and the Wharton School.
Individual learners may enroll in the course or the 4-course Business of Health Care Specialization on the Coursera platform.
Course Guests
Amber Bird